TERMS OF SALE

These Terms of Sale apply to all purchases from Reliable Engineered Products. By placing an order on our website, you are agreeing to all of these Terms of Sale.

Placing order. Submitting an online order through this website is your offer to buy one or more products from us. We have not accepted your order until we have successfully processed your payment and shipped the product(s) to you.

Taxes. You are responsible for any sales or other taxes related to your order. Applicable taxes will be included in total price of the product(s) you order and remitted to the appropriate tax authority.

Errors on website and availability. Although we make every effort to keep our website accurate and up to date errors may occur. We reserve the right to correct all such errors. In the unlikely event that an error impacts your order, or a product you order is no longer available or out of stock, we will notify you and inform you what options are available.

Shipping. After we have successfully processed your payment, we will ship the product(s) you order to you using the address you have provided and the shipping method you select when placing your order. When your product(s) arrive, you are responsible for inspecting the package(s) and you must note any visible damage on the delivery document that you sign to acknowledge receipt of the shipment. We are not responsible for visible shipping damage that you have not noted on the delivery document. Ownership of the product(s) passes from us to you when you accept delivery.

Returns. You may return any product you buy from us within 30 days after you receive it. To initiate the return process, please contact our customer service department at 833-Unruli1 (833-867-8541) or 517-543-7140 to obtain a return authorization number. Your return authorization number is valid for 30 days from the date you received your order. Any returns without a valid return authorization number will be refused. The return authorization number must be written below our return address on the outside of the box. All products must be returned in new, unused condition in their original box with all components and literature in place. Shipping must be prepaid by the customer for all returns. We will not accept C.O.D. returns. It may take up to 10 business days after your return is received to evaluate and process for credit.

Warranty. All of our products have a limited lifetime warranty against material defects in materials and workmanship. This warranty is limited to the original purchaser. The limited lifetime warranty excludes normal wear, and any damage resulting from product misuse, improper installation, vehicle accidents, product modifications, improper repairs, chemical contamination spills, vandalism or any product neglect. Proof of purchase is required for any warranty claim. If we determine that any product you buy from us has a material defect in materials or workmanship our sole and only obligation to you is to repair your product or replace it at our expense including shipping to us and back to you. To obtain warranty service, you must contact customer support at 833-Unruli1 (833-867-8541) or 517-543-7140 during regular business hours EST or email us at warranty@stayunruli.com 24-7.

THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH IN THESE TERMS OF SALE, WE DISCLAIM ALL OTHER WARRANTIES EXPRESS AND IMPLIED, INCLUDING WITHOUT LIMITATION, ALL WARRANTIES OF MERCHANTABILITY, AND ALL WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS EXPRESSLY STATED IN THESE TERMS OF SALE WE MAKE NO REPRESENTATIONS, WARRANTIES, OR GUARANTEES TO YOU OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR OTHER WARRANTIES ARISING BY USAGE OF TRADE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.

Limitation of liability. Our liability to you in connection with any product you buy from us shall, without regard to the legal theory or claims alleged, not exceed the amount you paid to us for the product(s). We will under no circumstance be liable to you for any special, indirect, incidental, consequential, punitive or exemplary damages.

Arbitration. All disputes involving any product you buy from us, or any representation by us, shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules in effect at the time that a dispute is submitted for resolution. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration hearings shall take place in Eaton County, Michigan. This arbitration clause shall be governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. In no event shall the arbitrator have the authority to make any award that is in excess of or contrary to these Terms of Sale.

BY PLACING AN ORDER TO BUY ANY PRODUCT FROM RELIABLE ENGINEERED PRODUCTS, YOU WAIVE ANY RIGHT TO FILE A LAWSUIT AGAINST US IN A COURT OF LAW AND WAIVE ANY RIGHT TO A JURY. YOUR ONLY AND SOLE REMEDY IS TO FILE A CLAIM AGAINST US FOR ARBITRATION.

YOU MAY ONLY MAKE CLAIMS ON YOUR OWN BEHALF IN ARBITRATION. YOU AGREE THAT YOU WILL NOT MAKE A CLAIM IN ARBITRATION AS A REPRESENTATIVE PLAINTIFF OR AS A CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

The arbitrator may not consolidate more than one person’s claims, and may not preside over any form of a representative or class proceeding. If this specific provision regarding class claims is found to be unenforceable, then neither you nor us shall be required to resolve any dispute by arbitration.

If either party must file a lawsuit to enforce this agreement for binding arbitration, the non- prevailing party in that lawsuit shall pay the prevailing party the prevailing party’s actual reasonable attorney fees incurred in that lawsuit.

Telephone calls. On some occasions we record telephone communications with us. By having telephone communications with us you are consenting to our recording that telephone call. If you provide us with your telephone number, you have authorized us to contact you on that number via text message or telephone call including prerecorded or auto dialed calls.

Governing law. These Terms of Sale and any dispute between us shall be governed by the laws of the State of Michigan.

Complete Agreement. These Terms of Sale, together with any order you submit to us which we have accepted, constitute the entire agreement between us regarding the product(s) you purchase from us and may not be amended or supplemented except by a writing which we each sign.

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